At QuickRecharge, we are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We strive to provide a website that is easy to use and navigate, regardless of assistive technology. This accessibility statement outlines the measures we have taken to make QuickRecharge accessible and our ongoing efforts to improve accessibility.
Our Commitment to Accessibility
QuickRecharge is dedicated to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. These guidelines outline best practices for making web content more accessible to people with disabilities. We regularly review our website and implement updates to meet or exceed these standards.
Measures Taken to Improve Accessibility
Keyboard Navigation: Our website is designed to be fully navigable using a keyboard. Users can access all interactive elements and content using standard keyboard controls, such as the Tab key, arrow keys, and Enter key.
Screen Reader Compatibility: We have optimized our website to be compatible with screen reader software. We use semantic HTML and provide alternative text descriptions for images and other non-text content to ensure that screen reader users can understand the content and purpose of each element.
Color Contrast: We have carefully chosen color combinations to ensure sufficient contrast between text and background colors. This helps users with low vision or color blindness to easily read and understand the content on our website.
Alternative Text: All images and other non-text content on our website include descriptive alternative text (alt text). This allows screen readers to convey the meaning and purpose of these elements to users who cannot see them. For example, our logo image has the alt text "QuickRecharge - STC Telecom Recharge Made Easy".
Semantic HTML: We use semantic HTML elements to structure our content logically and provide meaningful context to assistive technologies. This includes using headings ( to ), lists (
and ), and landmarks (, , ) to organize content and provide clear navigation cues.
Form Accessibility: Our forms are designed to be accessible to users with disabilities. We use clear and descriptive labels for all form fields, provide instructions and error messages when necessary, and ensure that form elements are properly associated with their labels using the element and the for attribute.
Resizable Text: Users can easily adjust the text size on our website using their browser settings. This allows individuals with low vision to increase the text size to a comfortable reading level without losing content or functionality.
Consistent Navigation: We maintain a consistent navigation structure throughout our website to help users easily find the information they need. Our main navigation menu is located at the top of each page, and we provide clear and descriptive links to all major sections of the site.
Video Captions and Transcripts: All video content on our website includes captions and/or transcripts to make it accessible to users who are deaf or hard of hearing. Captions provide real-time text of the spoken content, while transcripts provide a written version of the audio.
Ongoing Efforts to Improve Accessibility
We are committed to continuously improving the accessibility of QuickRecharge. Our efforts include:
Regularly auditing our website for accessibility issues using automated tools and manual testing.
Providing accessibility training to our development and content creation teams.
Incorporating accessibility considerations into our design and development processes.
Soliciting feedback from users with disabilities and incorporating their suggestions into our accessibility efforts.
Known Limitations
Despite our best efforts, some accessibility issues may still exist on QuickRecharge. We are aware of the following limitations and are working to address them:
Some older PDF documents may not be fully accessible. We are in the process of converting these documents to accessible formats.
Certain third-party plugins or widgets may not be fully accessible. We are working with our vendors to ensure that these components meet our accessibility standards.
Feedback and Contact Information
We welcome your feedback on the accessibility of QuickRecharge. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Accessibility Coordinator: Ahmed Al-Ghamdi
Email: accessibility@quickrecharge.sa
Phone: +966 489626911 (Riyadh, Saudi Arabia)
Address: QuickRecharge Accessibility Team, Olaya Street, Riyadh 12214, Saudi Arabia
We will do our best to respond to your inquiry within 5 business days.
Conformance Status
This website partially conforms to WCAG 2.1 level AA.
Date
This statement was last updated on October 26, 2023.
Alternative Access
If you are having difficulty using this site, please contact us using the contact information provided above for assistance.